Last updated: November 2026
Visiting Niagara Gardens
This page explains visiting at Niagara Gardens Retirement Living in St. Catharines, Ontario: when family and friends are welcome, the door hours, and what to expect when you arrive. If you are planning a visit, call the residence with any question.
[CONFIRM: when a visiting video is filmed, show it in this slot with its transcript on the page]
Visiting hours
When can family visit?
Family and friends are welcome during the day. The front doors are locked from 9 pm to 6 am, and the other doors are locked and alarmed at all times.
After 9 pm, visitors phone ahead on the after-hours line, (905) 687-3388 ext. 2011, before coming in.
Planning a visit
What should visitors know before they come?
Visitor parking is free, on site, at 175-181 Niagara Street. Family and friends are welcome at any meal for a guest charge.
If you have a question before you arrive, call the residence and the team will be glad to help.
What to expect
How do visits work?
Come during the day
The front doors are open for visits during the day, from 6 am to 9 pm. After 9 pm, phone the after-hours line before coming in.
Signing in
Visitors sign in when they arrive. [CONFIRM: the sign-in steps for each building]
Children and pets
[CONFIRM: whether children and pets may visit, and any conditions]
During an outbreak
What happens when the residence is in outbreak?
During a declared outbreak, visiting is limited to essential caregivers and visitors of palliative residents under the local public health unit's rules. The residence follows the guidance in place at the time.
Come and see for yourself
See the residence on a tour
A 30-minute tour is the best introduction for families. Walk through both buildings, sit down in the dining room and ask the team anything.